Customer support chatbots
Answer common questions from your own content and hand over to a person when needed.
AI chatbots
AI chatbot and voicebot development
Assistants that answer customer questions, search your documents and automate routine work, built into the software you already use.
A useful chatbot is more than a model with a chat window. It is connected to your data, tested against real questions, and safe about what it will and will not say. That is how we build them.
We add AI to existing web and mobile products through their current backend, or build new AI-first tools. We tell you honestly whether AI helps with your task and what a first pilot would look like.
What we build
Services available to you
Voicebots
Voice assistants for calls and voice interfaces.
Knowledge search
Ask questions of your documents, policies and records and get sourced answers.
Document AI
Read, extract and summarise invoices, forms and reports.
Workflow automation
Draft emails, route requests and update records automatically, with approval where it matters.
Predictive models
Forecasts and scoring built on your own historical data.
Why Neucent
How we build AI that people trust
Evaluation first
We test against real questions before launch so you know how it performs.
Data handled with care
We agree data handling up front and can deploy in your own cloud account.
People stay in control
Sensitive actions wait for human approval.
You own the result
Prompts, code and accounts are yours.
- India
- Tanzania
- Zimbabwe
- Africa
- USA
Questions
Things people ask us
Can you add a chatbot to our existing website or app?
Yes. Most of our AI work is adding one specific capability to an existing product through its current backend.
How do you handle sensitive data?
We agree on data handling before any work starts. Depending on your requirements we can use hosted models with suitable terms or deploy inside your own cloud account.
How do I know if AI is right for my task?
Describe the task that slows your team down. We will tell you honestly whether AI helps and what a first pilot would look like.
Explore more
Related pages
Have a project in mind?
Tell us what you want to build. We will reply within one working day with questions, ideas and next steps.